We've designed our practice with outstanding patient care in mind. From the moment you approach AllClear, you'll notice that things are a little different to many other dental practices. Our floor to ceiling front windows let you see into the open plan reception and waiting areas and a TV screen in the window advertises our services and gives information about our pricing and special offers.
A day or two before your appointment, you'll receive an email and/or text message from us which includes a link for you to complete your medical history on your home computer, laptop or phone. It's very important that you complete this as fully as possible particularly if you have any serious medical conditions; the contents are completely confidential and no information that would enable you to be identified by anyone other than practice staff is transmitted when you complete the form.
When you arrive at the practice, you'll be asked to take a seat in our comfortable waiting lounge until it's time for you to be seen. If you have any questions about your treatment or the practice in general while you are waiting, our staff will be happy to assist you.
When it's time for you to see the dentist, you will be shown into the surgery and given time to settle down before your examination or treatment begins. You can rest assured that we use a range of state of the art equipment to enable us to diagnose and treat problems as easily as possible. We're also fully computerised which means that your records are always easily accessible by our dentists and staff.
On completion of your treatment, you will be taken back to our reception area for payment to be made and for any follow up appointments to be booked. If you need a lot of treatment, you may wish to spread the cost and our reception staff will be happy to explain the options available for this (finance subject to status, written details are available on request). We also recommend that our regular patients join our membership scheme to benefit from generous discounts on our already competitive prices. If you have not already become a member, you can do so before you leave - joining is quick & straightforward and you will benefit from the members' discount straight away.
Please note that, when paying for your treatment, we prefer payment by card and do not hold cash on the premises. If you need to pay by cash, we will accept it but please bring the exact money with you as we may be unable to give you change.
By the way, if you have a disability, AllClear will welcome you. The ground floor of the practice is fully accessible by wheelchair and there is a ramp to take you from reception and the waiting lounge to the surgeries. However, as one of our surgeries is upstairs, if you do have limited mobility, then please let our staff know when you book so that we can ensure that you are treated on the ground floor. For further details, please click the button in the resource box.
